NEO-RLS News-February 23, 2022

What Our Members are Saying About the Salary Survey

“I am so grateful for NEO-RLS to put together this wonderful resource.  It has made it so much easier to benchmark with libraries most comparable to Westlake Porter Public Library!” –Andrew Mangels, Director, Westlake Porter Public Library

Still Seats Remaining-Deadline to Register February EOD February 24th

A Note from the Continuing Education Coordinator

A few weeks ago, I wrote about the launch of our new Archived Webinar Bundles and I’m back again to announce some new additions! We have added FOUR customer service bundles to the Archived Webinar Bundles page. The first is General Customer Service and it covers a range of foundational topics related to serving library patrons. The second, Handling Difficult Situations, focuses on the skills and tools needed to navigate difficult patron interactions. The third, Inclusive Customer Service, is dedicated to webinars on providing an inclusive and equitable experience to all library patrons. The fourth and final customer service bundle, Internal Customer Service, includes best practices for internal interactions and communications. 

More bundles will be coming soon including Hiring/Onboarding, Technical Services, Youth Services, and Self-Care. If you have suggestions for other bundles, please contact Ragan Snead or Melissa Lattanzi.  Together we are maximizing library potential.  Have a great day! 

Ragan Snead

Post and Share Continuing Education Opportunities

CE @ a Glance is a simple one-page flyer to distribute to your staff.  You can print it, link it, or post it, please share it.

ATTN: Those that Serve Teens

NEO-RLS Announcements

The 2022 NEO-RLS Statewide Salary Survey Will be Sent to Libraries on March 1, 2022
Libraries throughout the state will be receiving an invitation to participate in the 2022 NEO-RLS Statewide Salary Survey on March 1, 2022.  The invitation will link to the survey.  If you have questions or do not receive the survey and wish to participate, please contact Betsy Lantz or Debbie Blair.

Spotlight On…

Visit our homepage feature, Spotlight On…, for more information on our newest offerings.  The new Archived Webinar Bundles are currently highlighted.

ATTN: Youth Services

A networking meeting for Ohio library staff will be taking place Friday, March 11 at 10:00 a.m.  We will discuss starting a support group for library staff interested in making their programs and services inclusive for individuals with disabilities. Questions can be directed to Grace Walker,
Register in advance for this meeting here.
Registration is now open for Take 5: Let’s Talk About It, Friday, May 6, from 9:30 a.m. – 3:30 p.m. (doors open 9:00) at Columbus Metropolitan Library, 96 S. Grant Ave., Columbus.
Join other teen advocates for a day of creative approaches, new ideas, collaboration, and network-building.
Public Libraries in Summer – the Community Bridge to Families

This article represents important outreach to Scholastic EDU’s audience of school and district leaders and teacher nationwide. It illuminates the many way public libraries benefit families, and includes a shoutout to our own Stark Library.

Read More

ATTN: IT Staff

Where is the Jobline?

Check out the job postings at the new Jobline location on the website under Services.

American Library Association's Libraries Build Business Playbook

The American Library Association (ALA) released the Libraries Build Business Playbook, which showcases emerging models for small business programming in public libraries. Created by library professionals, the Playbook aims to support libraries in starting or growing small business and entrepreneurship programs, especially focusing on those in underserved communities.  
“All libraries, no matter the size of their staff or budget have a role to play in their community’s small business ecosystem,” said ALA President Patty Wong. “The Libraries Build Business initiative is a powerful example of how today’s libraries and seasoned library professionals are advancing innovation and economic growth, especially in libraries serving entrepreneurs from underrepresented groups.
“The entrepreneurship services described in this compendium reflect some of the best and brightest programming of public libraries across the nation,” said Wong.

Cohort members will share highlights from their programs, advice about business services and information on joining the Libraries Build Business Community in a conversation hosted by ALA: on Instagram Live, Monday, February 7 at 1:00 p.m
For more information click here.


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