The four Ohio regional library systems and the State Library of Ohio held a statewide directors’ meeting last Wednesday to discuss issues being faced due to COVID. There were 86 directors present from all sizes and types of libraries. As I listened to the directors and read the comments in the chat I was struck, once again, by the dedication and compassion that the directors expressed regarding the health and safety of their staff and the commitment to their communities. Staying on top of all of the various changes including safety requirements, health concerns, problematic patrons, lack of resources, etc. is a difficult and stressful job. Doing so combined with care for staff and community is commendable but oftentimes without thanks. I know that many of you have heard the thanks from patrons but I also know that there have been confrontations about masks, services, etc. I just want to say thank you personally for all that everyone working in our libraries has been doing. My 82 year old mother is by herself in Columbus and the Worthington Public Library and the Columbus Metropolitan Library have been her lifeline. She is completely adept in terms of technology and has continued to borrow eBooks, DVD’s and uses curbside services for print materials. In addition, she has been engaging intellectually since the beginning of November in the “Let’s Talk About Race – One Book, One Community” lecture series. I am so grateful that during this period of time, when our family is spread out across the state and country, she has the library to keep her connected. My mom’s story isn’t unique. The mother of another NEO-RLS staff member is also alone and she has a one hour appointment online each week with a staff member at the Salem Public Library to help her out with anything she needs related to technology. It is the highlight of her week. So, when you are having a day filled with guilt, indecision, stress or worries about your health, know that there are many people out there for whom you are making the difference between isolation and survival. I am truly grateful for all that you are doing. Thanks and have a safe and healthy week!