This webinar is focused on what library employees can and cannot legally do if Immigration Enforcement officers enter a library.  . . .

Classism is considered by some to be the “last socially acceptable form of hatred.” The myths and misconceptions that we hold about members of the poor and working class in the United States are pervasive and come from our beliefs about . . .

At North Canton Public Library, customer service is rooted in intentional communication, before a patron ever approaches a desk. This session explores how NCPL has strengthened access and inclusion by making services clearer, more visible, and more . . .

Adapted from the latest work by Dr. David Yeager (10 to 25: The Science of Motivating Young People), this training equips public-facing library staff with practical tools and strategies to cultivate an environment of respect that improves . . .

This webinar will discuss safety and security issues that we are currently dealing with in today's libraries, whether it's unruly patrons, teenagers, threats that we are facing in our communities or mental health. The session will cover . . .