| |
Customer Service AcademyManaging a Professional Customer Service TeamWednesday, August 12th at 10 am Managing a team of even the most talented customer service professionals can be difficult. The secret ingredient to professional customer service in any organization is the people who work in it. Every organization has good days and bad days and the way the team is managed during each defines the service our customers will receive. In this interactive and informative webinar, we will look at the approaches and actions that people managing, supervising and leading teams can use to create and maintain a culture of professionalism. Learning Objectives:
![]() He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed. | |
Template 11 - NEO-RLS News-August 3, 2020 |