We are excited to share this dynamic customer service conference designed specifically for frontline library staff. As the heart and face of every library, frontline employees play a vital role in creating welcoming, inclusive, and impactful . . .

Take your Microsoft Excel skills to the next level with this intermediate-level webinar! Appropriate for users who already know the basics, this session will explore, data, graphs, and more formulas. . . .

As libraries chart a course in the age of AI, there are a host of ethical issues we'll need to navigate, both as individuals and as organizations. This talk will discuss a number of concerns, including algorithmic bias, user privacy, and . . .

The ideals set upon leaders puts pressure on the typical introvert to be someone they are not, which can lead to anxiety and avoidance or pursuing higher positions. But being a quiet leader challenges extroverted norms and expectations. Quiet . . .

How do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on . . .

This webinar is part of the 2025 New Supervisors Academy. . . .

We are excited to be offering the Day for Collection Management and Technical Services.  We have a great line up below and we will end the day with a roundtable discussion. . . .

Are you already using Google for email, calendar and shared document functions? Use it to handle purchase requests, suggestions for management, track professional development, and log technology and customer service issues. Create forms on . . .

We are excited to announce the 2025 Directors' Retreat: Working Through Uncertainty – Strategies for Adaptation and Support . We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick . . .

Being intentional and inclusive in the design of your library’s communications, in both physical and digital library spaces, can support and enrich your library’s accessibility, diversity, and equity. The graphics, language, or format . . .

Quiet leadership challenges the extroverted norms and expectations. As an extension of the popular webinar Quiet Leadership, Quiet leadership 2.0 takes it a step further by discussing healthy and successful working environments for the quiet leader. . . .

Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join . . .

Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the . . .

Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the . . .

Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the . . .